RETURN POLICY

REFUND, CANCELLATION and EXPIRATION of GIFT PURCHASES and CERTIFICATES

  • ABSOLUTELY NO REFUNDS ON GIFT CERTIFICATES FOR SALE ITEMS, MONEY, SERVICES or PACKAGES.  IF UNFORSEEN CIRCUMSTANCES ARISE IN REGARDS TO YOUR GIFT IN QUESTION, PLEASE CALL 212-983-9577 IMMEDIATELY. 
  • Spa Beauty Wellness reserves the right to immediately invalidate gift certificates, without notice, should it receive a credit card chargeback, returned check or other form of repudiated payment made towards the gift certificate.
  • Spa Beauty Wellness is not responsible for lost or stolen gift certificates. Reasonable and prudent steps are taken to verify the legitimacy of a redeemer and upon full redemption or at the expiration date, we deactivate the gift certificate.
  • Spa Beauty Wellness reserves the right to dishonor the gift certificate, if it reasonably believes the redeemer stole or is otherwise not the intended beneficiary of the purchaser.
  • Gift certificates are not redeemable after the expiration date indicated on the gift certificate.
  • Spa Beauty Wellness will replace a lost gift certificate if before its expiration date, provided the original gift certificate hasn't been redeemed and the replacement is issued to either the original purchaser or a verifiable recipient.
  • Spa Beauty Wellness reserves the right to contact gift certificate purchasers, or known recipients, to remind them of upcoming expiration dates.